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Friends & Family Test
Posted or Updated on 1 Aug 2025
Please see below our results for July 2025
Have your say to improve your care
Thinking about your GP practice overall, how was your experience of our service?
There were 104 responses
75% Very Good
19.2% Good
1.9% Neither Good nor Poor
1.9% Poor
1.9% Very Poor
PLEASE SEE BELOW A SELECTION OF COMMENTS TAKEN FROM JULY 2025. THANK YOU TO ALL OUR PATIENTS WHO HAVE TAKEN THE TIME TO RESPOND.
Did not wait to long to be seen Polite member of staff Procedure carried out with a very slight issue but got there in the end, reassured throughout. Thank you
Everything went fine no problem
Signing in was an easy process and my appointment was carried out in a friendly and efficient manner, just a few minutes after the agreed time.
Always excellent service.
Friendly and efficient ient staff. Appointment was carried out at the agreed time.
The online option to request a referral
Efficient service as everything ready for my B12. Leanne was very reassuring about my oncoming operation and able to advise me. Thank you
Nurse was lovely had bloods taken found a vein straight away considering I am hard have poor veins hardly a mark.
A prompt and efficient service
I was able to get an appointment to see a doctor and was looked after very well by all the staff
Speedy service and treatment
Excellent doctor
Very helpful and professional
Very efficient and friendly.
Quick and polite
Always polite helpful and helpful to you
The doctor sorted my problem by sending me to a&e who did numerous tests and hopefully my problem will be solved. Thank you. He was so thorough
It was good
Visited for a blood test. I saw a lovely nurse who dealt with me efficiently and politely. On time appointment as well.
I was checked out and needed antibiotics which were supplied to the chemist on York Road. Thank you
Good communication and friendly staff
Always a friendly, first class service from Reception, the same for many years. This also applies to all the medical professionals in the Practice.
Ifound the doctor to be caring & helpful
Very thorough consultation with pharmacist.
Efficient and sympathetic doctor
Friendly and professional as always.
The lady on reception made an appt for me with the relevant asthma nurse and Leanne sorted my inhaler out straight away. Lovely service.
Appointment made easy and no issues
Timely
Friendly and professional
Polite friendly fast response happy with service
Everything went smoothly
It was the usual lovely welcome. Everything sorted for my injection and then able to have other questions answered that have been worrying me. Thanks Leanne!
Prompt answering of the telephone. Early appointment and seen on time.
Nice friendly staff
Appointment carried out on time in a friendly and efficient manner.
As usual very professional treatment and good advice on some other problems. Leanne is a very kind helpful lady
Very good staff& Doctors
As always appointment time was kept, nurse was very polite what more could you ask for.
Excellent service from beginning to end.
Because they give good treatment to me
Everybody polite and friendly Treated so good Dr was.marvalous with.my husband
No fuss no problems